Frequently Asked Questions
Everything you need to know about your new favorite jewelry.
What materials do you use for your jewelry?
Our pieces are handcrafted using high-quality 925 Sterling Silver, 14K Gold, and Rose Gold finishes. We prioritize ethical sourcing and durable materials that are safe for sensitive skin.
Can I customize or personalize my order?
Yes! We specialize in minimalist personalization. You can add names, initials, or special dates to our custom collection. Please ensure all spelling is correct before placing your order.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the US. Personalized items require an additional 5-7 business days for handcrafted production before they are dispatched.
What is your return policy?
We offer a 30-day return window for most items in their original condition. Please note that custom-made or personalized jewelry pieces are final sale and cannot be returned.
How should I care for my minimalist jewelry?
To maintain its shine, avoid contact with perfumes, lotions, and water. Store your jewelry in a cool, dry place and polish gently with a soft microfiber cloth.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping times and rates vary by location and are calculated at checkout.